AN EASY TIP FOR CONNECTING WITH CUSTOMERS!

Here's a quick and easy tip for enhancing your ability to connect with a customer, investor, or employee. Consider the individual's natural "pace." What this means is that some people are tend to be more fast-paced and some more moderate or slow-paced.




Recognize them by:

Fast-Paced

• they talk fast


• walk fast


• make lots of hand gestures


• think and make decisions fast


• outgoing and direct

Slow-Paced

• they talk more slowly


• move slower


• more reserved


• they think things through thoroughly so it seems they think slowly


• less animated in their gestures

This is an important tip for entrepreneurs as you try to build your business. You will need to try to "match" the pace of the individual that you are communicating with. For example, if you are talking with an important new customer or investor and they seem to be more slow-paced then you should consider slowing your pace down to match theirs. If you don't then you may risk not connecting with them as effectively as you could have. A slower paced individual might be thinking about a concept or sentence that you said 2 minutes earlier and because you're more fast-paced you are too busy yapping to realize. The opposite is true also. If you're more slow-paced, naturally, then consider lifting your pace to match the individual who may be annoyed that you're not rattling off the important key points at mach speed.

Here's a good site for more non-verbal communication tips.